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Participant Rights & Safety

Your voice leads the way

At Care & Co Support Services, you deserve to feel safe, respected, and in control of your own life. Your rights, choices, and independence guide everything we do.

People with disability are the true experts in their own lives — you know what supports help you feel comfortable and confident, and we listen.

We work in partnership with you to provide support that is empowering, person-centred, and meaningful.

When you choose Care & Co, you have the right to:

Be treated with dignity, respect, and kindness

Make choices about your supports and how they are delivered

Receive safe, high-quality, person-centred services

Say yes, no or I’d like something different

Have your culture, identity, and personal goals respected

Give feedback or make a complaint without fear

Have your privacy and personal information protected

Your voice always comes first.

We take safety seriously, your wellbeing is our priority.

Our support workers maintain:

NDIS Worker Screening

Working with Children Check

Verified Police Clearance

First Aid & CPR certification

Ongoing training in safeguarding, communication, and rights

Respectful support with medication and personal care

Safe work practices aligned with South Australian standards

We work closely with you to understand what feeling safe means for you because everyone’s needs are different, and your comfort matters most.

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Dignity Of Risk

Everyone deserves the chance to grow, try new things, and make their own decisions even when those decisions involve a level of risk.

We support you to explore what matters to you, build confidence, and take steps toward your goals at your own pace.

Your independence is respected. Your choices are supported. Your rights are protected, always.

Advocacy Support

If you’d like help making a complaint or expressing your views, we can connect you with independent advocates who are on your side always.

Feedback & Complaints

Your experience matters and helps us improve.

You can share feedback anytime by:

Email: admin@careandcosupportservices.com.au

Phone: 1300 455 160

Online: Feedback Form

If you ever feel uncomfortable or unsafe, we want to hear from you immediately.

Everything we do is built on trust, respect, and genuine connection. At Care & Co Support Services, you’re not just supported, you’re valued.

Our role is to empower you to live your life with independence, confidence, and dignity, while always feeling safe and respected in your home and community.

Your rights. Your voice. Your life.